Tuesday, September 23, 2008

Social Factors - Consumer Behavior


We are talking consumer behavior in our blog. In our previous talk we talked different factor effecting consumer behavior. We talked Personality, income, Education and occupation, family life cycle as factor having effect on consumer behavior. Today we are going to talk about Social factors.

Social factors also have effect on consumer behavior. Social factors include Life-Style, Reference Groups, Family, Roles, Status, Group norms, Conformity etc. Today we talk on Life Style as social factor effecting consumer behavior.


Life-Style

Life-styles are defined as patterns in which people live, as expressed by manner in which they spend money and time on various activities and interests. Life-style is a function of our motivations, learning, attitudes, beliefs and opinion, social class, demographic factors, personality etc. While reading this unit, you are playing role of a student. But at the same time you also have your career, family and social roles to play. The manner in which you blend these different roles reflects your life-style.

Life-style is measured by a technique known as psychographics. It involves measuring consumers’ responses to Activities, Interests and Opinions (AIO), along with collecting information on demographic factors. Different individual’s responses are collected and analyzed to find distinctive life-style groups. Based on the AIO technique, different life-styles have been identified and described. The different life-styles are then used for market segmentation, product positioning and for developing promotion campaigns, including new products.