Monday, February 18, 2008

Education and Occupation - Consumer Behavior

We talked Family life cycle, it's different stages and it's relation with buying patter of consumer. Today we are going to talk about effect of education and occupation on consumer behaviour. We all know that educated person get easily ready to adopt crm software or sfa software.

Education widens a person’s horizons, refines his tastes and makes his outlook more cosmopolitan. An educated person, as compared to somebody less educated, is more likely to consume educational facilities, books, magazines and other knowledge oriented products and services. For instance, an educated insurance agent gets ready to use agency management software, insurance crm software, and insurance sfa software. While less educated person my not easily adopt such insurance software.

The occupation also shapes the consumption need. People following specialized occupations such as photography, music, dance, carpentry, etc need special tools and equipment. But, apart from this specific need the status and role of a person within an organization affects his consumption behavior. Chief executives would buy three-piece suits of the best fabric, hand made leather briefcase and use services of airline and five start hotels. A junior manager or blue collar worker in the same organization may also buy a three-piece suit but he compromise on quality.